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I was hoping for advice on being assertive while coming across as an intelligent adult but the sample dialogues mainly made the assertive person sound stubborn and rude or as if they were a psychiatrist speaking to their patient. The author is a psychiatrist but the advice was given to be used in every day life. The only useful information I found was that just because someone asks you a question, you don’t have to answer it. You can just reply with “I don’t know”. I definitely don’t agree on how the author thinks an assertive person should deal with criticism...to not only accept the criticism but to also verbally agree with the criticiser regardless if you agree or not. I didn’t realise just how long ago the book was written until I was nearing the end unfortunately. When I read in a sample dialogue that someone got up to turn off the tv I realised it must have been written a long time ago. I checked the publication date...written in the 70s! I hope this book helped many people 45 years ago but unfortunately I doubt it will be much help to anyone today.