I thought the book has some useful advice that I can note to try in real-life situations when dealing with conflicts between people and how to strategically resolve them towards the things that the group is trying to achieve.
This book did not teach me anything new, though it did inspire additional unrelated thoughts that taught me very valuable lessons.
For some people, this book will definitely give you extreme value. For others, you may be educated enough that these principles are common sense and are already practiced during your everyday life. However, even if you are the latter category, the very act of reading this book will initiate valuable thinking. Dale Carnegie is very good at getting your mind going in the direction you need, even if it's not directly related to the topic at hand.
Dale Carnegie is also very good at reminding you which virtues you're currently in need of applying more practice towards.
Inti dari buku ini adalah sikap asertif yang tanpa kita sadari sangatlah penting dalam kehidupan sehari-hari. Buku ini mengajarkan kita untuk paham situasi dalam bertindak, tidak pasif ataupun agresif.
This book is from Dale Carnegie Training. I am just over half way thru. It is most helpful in that it tells how, just as the extended title says, how to assert yourself, listen to others and resolve conflicts. It talks of the difference between assertive behavior (good) and aggressive behavior (bad). Written in an easy-to-read style and at the end of each chapter there is are workbook sections.
Assertiveness is the mature response, first understand your position then formulate the professional argument Making reasonable requests and making clear that you make a point Be objective, detached Be the objective arbitrage who supports your interests not the other person s, but make them see you are calm and objective and fair, strive for a win win understanding
Don't dress to alienate people, to get tagged Talk loudly and be specific, pauses in speech are good Stay around important people, let others see that
Create motivation in other people by rewarding them to manipulate their actions
Tangible institutional support but also visionary leadership are the qualities in business Humour is the quality in the social dynamics
Get people creative and focused on the one task, let them approach the tasks as they work best
Always conclude on a positive note: can be suggestion or motivational insight
Tower of babel story: progress stopped once people inherited language
Playing topper: waiting for the person to finish talking so you can tell a better story
Give the benefit or the doubt at the beginning at least Try not to filter so much Ask clarifying questions
Every task becomes a burden if it is perceived as a means to a reward rather than the end itself Want to achieve something because you find value in it
Respect your wolf pack and they will respect you in return, with others it's different
Stop looking at negotiation as a one time kill, view it as an ongoing conversation Your task is to show the win win
1. Win win 2. Focus on what you want not why you want it 3. Think how you're going to end off after the negotiation, you must be prepared to pull off if the terms are not met ( walkaway position )
Dale Carnegie was the original self-help guru. His book How to Win Friends and Influence People is a classic. First published in 1936, it has sold 15 million copies and remains popular. Carnegie's ability to inspire people is legendary. This contemporary bestseller from the Dale Carnegie Training organization distills Carnegie's teachings about business relationships into five common-sense principles for creating positive, persuasive interactions. getAbstract recommends it to up-and-comers who want to learn how to be assertive in an effective way. You can use this book's clear "action steps" to change how you relate to others, win their cooperation and approval, and build your assertiveness and self-confidence.
To learn more about this book, check out the following link: http://www.getabstract.com/summary/12...