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A good reference work.
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Observing the User Experience: A Practitioner's Guide to User Research
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The gap between who designers and developers imagine their users are, and who those users really are can be the biggest problem with product development. Observing the User Experience will help you bridge that gap to understand what your users want and need from your product, and whether they'll be able to use what you've created. Filled with real-world experience and a wealth of practical information, this book presents a complete toolbox of techniques to help designers and developers see through the eyes of their users. It provides in-depth coverage of 13 user experience research techniques that will provide a basis for developing better products, whether they're Web, software or mobile based. In addition, it's written with an understanding of how software is developed in the real world, taking tight budgets, short schedules, and existing processes into account.
·Explains how to create usable products that are still original, creative, and unique·A valuable resource for designers, developers, project managers―anyone in a position where their work comes in direct contact with the end user.·Provides a real-world perspective on research and provides advice about how user research can be done cheaply, quickly and how results can be presented persuasively·Gives readers the tools and confidence to perform user research on their own designs and tune their software user experience to the unique needs of their product and its users
·Explains how to create usable products that are still original, creative, and unique·A valuable resource for designers, developers, project managers―anyone in a position where their work comes in direct contact with the end user.·Provides a real-world perspective on research and provides advice about how user research can be done cheaply, quickly and how results can be presented persuasively·Gives readers the tools and confidence to perform user research on their own designs and tune their software user experience to the unique needs of their product and its users
576 pages, Paperback
First published January 1,2003
This edition
- Format
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576 pages, Paperback
- Published
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April 22, 2003 by Morgan Kaufmann
- ISBN
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9781558609235
- ASIN
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1558609237
- Language
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English
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Rating(4.1 / 5.0, 21 votes)
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21 reviews All reviews
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Audience analysis is one of the most important tasks in Web content development. Without an understanding of the intended audiences for your project, you will waste valuable time and resources building projects that lack direction and longevity. Costly redesigns are the inevitable result of projects that lack user input.
This book covers topics such as user profiles, user surveys, focus groups, task analysis, and usability testing. It covers obtaining information from customer service inquiries and analyzing how competitors address user needs.
This book covers topics such as user profiles, user surveys, focus groups, task analysis, and usability testing. It covers obtaining information from customer service inquiries and analyzing how competitors address user needs.
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Comprehensive and useful.
Not enjoyable. At all.
Needs tighter editing.
Not enjoyable. At all.
Needs tighter editing.
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Textbook. Good for research.
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If you’re looking for one book to read to get a solid understanding of user research this is it.
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i love this book when i read this description i reali love that
is stranger but perfect for me
is stranger but perfect for me
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Still the best all around introduction to user research out there.
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Patrick recommendation
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