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I had picked up this book with a lot of anticipation. And while it makes some strong provocative points, it overall fails to convince on the uber message - that PR builds brands, while advertising simply maintains them (and nothing more). Why so -
- The book is from early 2000s and hence misses the entire revolution brought about by performance marketing and what that has done for internet companies. Also, it does not speak to the media situation of today, and the choices before PR to drive impact
- The examples are mostly from the West, but personally I am aware of many success stories on the other side in India
- The book’s messaging is super repetitive - just because the same thing is called out 10 times does not mean it is more believable (much like the claim that over advertising does not make something credible; it in fact does the opposite)
- All the extra real estate spent on repeating the same messages could have been used to articulate what organisations need to do to extract the maximum juice from PR
- The authors would have done well to go deeper into a few examples, than spread themselves thin with so many cursorily explained examples
Having said the above, I still take away the point that PR has its role to play in brand building and driving awareness in the early stages of a brand’s journey.
Some notes from the book:
- PR builds brands; advertising maintains / defends brands
- PR needs to be creative, not advertising
- Line extensions do not work. They blur the singular identity of the brand and they bleed advertising support from the base brand
- Advertising is overpowering; an average person is exposed to 237 tv commercials a day
- Advertising is now an art form - has lost its functionality
- Advertising wins awards. But rarely does it drive business outcomes
- The goal of traditional advertising is not to make the product famous. It is to make the advertising famous
- The CEO’s personal brand is a critical component of PR
- The job of advertising is to remind, educate ( new customers), deepen (including the market), protect
- The book is from early 2000s and hence misses the entire revolution brought about by performance marketing and what that has done for internet companies. Also, it does not speak to the media situation of today, and the choices before PR to drive impact
- The examples are mostly from the West, but personally I am aware of many success stories on the other side in India
- The book’s messaging is super repetitive - just because the same thing is called out 10 times does not mean it is more believable (much like the claim that over advertising does not make something credible; it in fact does the opposite)
- All the extra real estate spent on repeating the same messages could have been used to articulate what organisations need to do to extract the maximum juice from PR
- The authors would have done well to go deeper into a few examples, than spread themselves thin with so many cursorily explained examples
Having said the above, I still take away the point that PR has its role to play in brand building and driving awareness in the early stages of a brand’s journey.
Some notes from the book:
- PR builds brands; advertising maintains / defends brands
- PR needs to be creative, not advertising
- Line extensions do not work. They blur the singular identity of the brand and they bleed advertising support from the base brand
- Advertising is overpowering; an average person is exposed to 237 tv commercials a day
- Advertising is now an art form - has lost its functionality
- Advertising wins awards. But rarely does it drive business outcomes
- The goal of traditional advertising is not to make the product famous. It is to make the advertising famous
- The CEO’s personal brand is a critical component of PR
- The job of advertising is to remind, educate ( new customers), deepen (including the market), protect