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A really well-stated book, Dr. Bailey has distilled her suggestions into seven skills that turn children constantly in conflict into more cooperative individuals. The concepts seem easy at first until you try to implement them, and realize how much negativity we hand each other every day in commonly-used language. I find myself questioning how I say things now, wondering if I couldn't have said them better, with more optimism. I m tutoring a four-year-old Difficult Child: this book, together with Dr. Turecki's THE DIFFICULT CHILD and Faber and Mazlish's HOW TO TALK SO KIDS WILL LISTEN & LISTEN SO KIDS WILL TALK, are forming a platform with which I can approach both the parents and the child, both on a teaching level as well as a psychological one.