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This is a very good book. I am reading it for the first time because the new one has come out and I wanted a baseline. The premise is simple most competitors compete in price, variety, quality etc but the profits are slim and market is stagnant. This is called the red (bloody) ocean. To win big, you need to develop the Blue Ocean Strategy, bu looking into unexplored market. For example, Cirque du Soleil had transformed circus performance into sort of a theatre thing, attracting audience who would not mind paying the high price for a nice performance. It also managed to cut costs by doing away with the animals.
This is all very well and good, but sometimes success is only obvious after the fact. Even Steve Jobs did not get everything right and had a few products that flopped. It is of course easy to see after the facts, but the only way to develop these blue oceans is to try and try and try again.
The unforeseen effect of this book has been the explicit point made in this book: Do not focus on your existing customers because they are relatively happy anyway, and competition is stiff; focus on getting new customers instead as they are the Blues. This has caused some companies, including my local cable TV company giving their customers the feeling that they don't treasure their existing customers and are just nice to the new ones. That is the saddest side effect of this international best seller.
This is all very well and good, but sometimes success is only obvious after the fact. Even Steve Jobs did not get everything right and had a few products that flopped. It is of course easy to see after the facts, but the only way to develop these blue oceans is to try and try and try again.
The unforeseen effect of this book has been the explicit point made in this book: Do not focus on your existing customers because they are relatively happy anyway, and competition is stiff; focus on getting new customers instead as they are the Blues. This has caused some companies, including my local cable TV company giving their customers the feeling that they don't treasure their existing customers and are just nice to the new ones. That is the saddest side effect of this international best seller.