Workflow Modeling: Tools for Process Improvement and Application Development

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Providing proven techniques for identifying, modelling and redesigning business processes, and explaining how to implement workflow improvement, this book aims to help define requirements for systems development or systems acquisition.

Community Reviews

Rating(4.4 / 5.0, 10 votes)
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10 reviews All reviews
April 17,2025
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Very practical guide to process modelling. Most books on the subject list best practices and frameworks and end up with such a level of abstraction that become useless for those who want to learn something. Conversely this book has a practical approach based on experience. It doesn't just explain what to do, it explains first of all what not to do!
April 17,2025
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Describing A very practicing methodlogy for Business Process Reengineering, But lacks in "process prioritization and selection" domain.
April 17,2025
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This book is great source of advices how to discover, assess, model as-is and to-be business processes. Features of authors' approach are: steady focus on essence of process, keep diagrams as simple as possible, step-by-step actions and sufficiency test of collected data by "enablers". Recommended!
April 17,2025
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Very detailed, therefore a dry read, but will keep this handy as a reference at work. Lots of marked up insights for a normally rushed process.
April 17,2025
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I thought it was satisfactory, although a little smug and long-winded.
April 17,2025
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Very clear process modeling and improvement textbook. Great examples. Easy to implement
April 17,2025
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Great methodologies, examples and illustrations. I would have give. five stars if it was organized in a way that it was not repetitive.
April 17,2025
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Essential reading for doing process improvement. Especially important is the section on understanding and documenting the current process; don't make the mistake of trying to get someplace when you don't even know where your coming from!
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