The Leader's Handbook: Making Things Happen, Getting Things Done

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Peter Scholtes has written a book for managers that does what "The Team Handbook" did for teams. He explains how managers can inspire their people and manage the daily workflow for maximum productivity and includes exercises and activities at the end of each chapter to help managers start implementing new ideas immediately.

415 pages, Spiral-bound

First published December 1,1997

About the author

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Peter Raymond Scholtes was a priest, consultant, and author. In the 1960s, as a parish priest and choral conductor, Scholtes wrote the hymn "They'll Know We Are Christians by Our Love" for an ecumenical event.
By the 1980s, Scholtes had left the priesthood and become a business management consultant and author. He co-authored The Team Handbook, which was named one of The 100 Best Business Books of All Time. His best-known book is The Leader's Handbook, from 1998.
Scholtes was a colleague of W. Edwards Deming and was a recipient of the Deming Award in 2006.


Community Reviews

Rating(3.6 / 5.0, 10 votes)
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10 reviews All reviews
April 1,2025
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Just finished having taken some months to read. Have found useful and used some of the concepts at work.
April 1,2025
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One of the best, most practical, books on leadership and process improvement. Plenty of tools and techniques as well. Based on the Deming methods, so if you're becoming agile, put this on your list. Good for ScrumMasters, organizational leaders, and managers. Don't know how I missed this one in the past. It also led to the purchase of six other books that were referenced. That's a good sign!
April 1,2025
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A good book in general. Lots of the same success and/or leadership principles you have read before.
April 1,2025
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This provides good information on what to thinks about to understand Deming's methods and 14 points. A good read
April 1,2025
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What a super book.
The detailing of every aspect of organization life from a systems thinking approach is outstanding. It covers manufacturing, production, operations, leadership, customer and human resources functions.
I wish it also contained perspectives on service industry or retail, though I think it would get covered from the customer perspective.

This is a must read for leaders, line managers, function heads, HR folk at all levels.
April 1,2025
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It was ok, some parts seem far-fetched and a tad boring at times- not bad for a book required for grad school
April 1,2025
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A good read for those pursuing a career in management.
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