Als ik mensen vertel over wat ik doe*, vatten ze het meestal samen als: ‘Veel met computers dus.’ Vaak gevolgd door: ‘Ik werk liever met mensen.’**

Maar usability, zoals Steve Krug het omschrijft, is empathisch werk. Het beïnvloedt alle tijd die jij spendeert op een laptop of telefoon; en hoe je je daarbij voelt.

Ik hoop dat ik de ervaringen van internetgebruikers (mensen!) ietsje fijner heb kunnen maken door de principes van ‘Don’t make me think’ toe te passen.

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*Het afgelopen jaar werkte ik in communicatie en volgde daarnaast een studie full stack development.

**Mijn 96-jarige oma reageerde met: ‘Wat is een computer?’ En haalde na mijn verhaal haar schouders op.

It's simply unnecessary to explain why you have to read this book if you are working in Product field. It's a witty, minimalist book that provides you with all the basic principles of building a Website that users love.
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Một cuốn sách dễ hiểu, logic về xây dựng website có tính khả dụng cao, tác giả dễ thương nữa. Rất rất recommend mọi người làm sản phẩm đọc, không cần phải là developers hay designers.
Một insight rất hay mình thu được từ quyển này đó là chúng ta không thực sự đọc một trang - mà chúng ta sẽ scan. Chính mình vẫn làm như thế mà mình không hề nhận ra, khi thiết kế sản phẩm mình cũng làm rất chi tiết và hơi dài dòng - mà không nhận thức được người dùng thật sự sẽ lướt mắt qua điểm đó rất nhanh. Việc của mình phải là làm nổi bật những thông tin quan trọng, hữu dụng với người dùng để họ giải quyết job-to-be-done của họ nhanh nhất có thể.

Túm lại con người là giống loài tiết kiệm năng lượng aka lười nghĩ, nên đừng có để họ phải đặt ra các dấu chấm hỏi khi đang dùng sản phẩm của mình - dù đó là hỏi trong bối rối, khó hiểu hay nghi ngờ- cái nào cũng không tốt cả. Một sản phẩm tốt là một sản phẩm mà người dùng cần ít hướng dẫn, hoặc ít contact với customer support nhất có thể.

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blog |page | insta: @an.littleforest

Chúc mọi người làm ra được những sản phẩm thật tuyệt vời -.<

Tasarıma yeni başlamış ve başlamak isteyen herkesin mutlaka okuması gereken "Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability", nokta atışı tespitleri ve örnekleriyle harikulade bir başlangıç kitabı. Öte yandan, her ne kadar içerik bakımından günümüze uyarlanmaya çalışılsa da verdiği zaman aşımına uğramış örneklerin özellikle deneyimli tasarımcılar için yararlı olduğunu söylemek pek de mümkün değil. Yine de bilgileri tazeleme veya kendinizi test etme konusunda güzel bir okuma olabilir.

09.04.2022
Londra, Birleşik Krallık

Alp Turgut

I was predisposed in favor of this book because it's the most-voted-for on the UX Stack Exchange. It wasn't all I'd hoped it would be. If this were the first text about usability I'd read, I might have gotten more out of it. As it was, the overwhelming majority of the topics presented seemed patently obvious to me.

One thing this book has going for it is its brevity. Before agreeing to publish a second edition, Krug insisted upon first discovering what could be removed from the first edition so that no extra length would be added. Rather than writing about details of debates relevant only to people completely immersed in usability, he aims to convey the most essential concepts of the usability field as briefly as possible. In this he succeeds. The book is a clear introduction to some of the most important principles of the field. However, it glosses over them without going into depth.

Perhaps the most useful part of the book is a transcript of a sample usability test, including what to say and do at the beginning of the test. The introduction says that this chapter was abridged from three chapters in an earlier version of the book and some of the content was moved to Krug's site and expanded upon in a later book, which I am now interested in reading.

Some other (less useful) things this book says are:

- The function of every element on the page should be as obvious as possible. Aim to make things self-evident, but make them self-explanatory at the very least.
- Expect users to skim, satisfice, and muddle through pages. Designers should make it easy to skim and make it so that users have to muddle as little as possible.
- Use a clear visual hierarchy to help users find things faster.
- Don't go against conventions unless your change brings a significant and easy-to-learn improvement.
- Assume that every element is visual noise.
- Use navigation elements not just to show people how to find what they're looking for, but also to give them a sense of where they are and what else the site contains.
- Navigation should be consistently laid out through all the levels of the site, not just the top two.
- Navigation elements (particularly those showing the location of the current page) should stick out.
- Tabs connecting to the pages below are strong navigational elements.
- All headers and labels should be clearly associated visually with the elements they relate to (framing those elements).
- Make sure that the homepage conveys the big picture. It should tell what the site is about. Use taglines rather than mottos next to site logos. (Tell what the site does, not what it's ideals are.)
- The navigation should be the same on all pages except for the homepage and pages with forms.
- Avoid the Tragedy of the Commons that occurs when too many things are added to the homepage. All departments will want homepage links, but too many homepage links will devalue the homepage. (The sections of the book about the homepage are decreasing in importance owing to the decreasing number of users actually landing on site home pages.)
- You shouldn't expect any one feature to be the best way of doing something for all users (or a mythic Average User); instead focus on whether it creates a good experience for users who encounter it in its current context.
- Focus groups are for initial planning; usability tests are for iterative improvement.
- Test early, informally, and often. This way, you can improve the product and encounter issues in later tests that weren't evident until issues from the first test were resolved.
- You can set up an inexpensive yet effective usability lab by placing a camcorder monitoring the screen in one room leading to a TV displaying the video to stakeholders in another room. Use a screen recorder as well.
- Before you have a working prototype, run tests on a couple of sites with similar features or functionality to get a sense of what works well about them.
- Be considerate of the user. Try to have their best interests at heart.
- To help make a site accessible to people with disabilities, first make sure it's usable for people without disabilities.
- Several small tweaks in the code can drastically improve accessibility.

A quick read, but worth it for the nuggets of wisdom to be found throughout. Web design impacts digital marketing and content people's jobs more than they might think, and it's good to know how to play with design to produce a better product.

4.5/5 this book was clear, direct, and almost fun to read, it explains very important concepts without being boring

Muito bom. Me fez pensar (apesar do título sugerir o contrário) em aspectos do design que, como leiga, nunca tinham me ocorrido.

▶ Calificación Final: ⭐⭐⭐(3.4)

Good short book on Usability. Very intuitive and common sensical as the author alludes to in the begining of the book. You won't learn anything earth-shattering from it as most of it is common sense. My personal favourite was the Usability testing script to be used and how to conduct one. A testament to the author's work is the fact that the book is so easy to read and use that you can skim through it in no time. And that says a lot about someone who actually practices good Usability methods, even while writing his book.

Great for what it is and helpful to page through if you are redesigning a site or thinking about usability. Straight and to the point.

사용성의 중요.
시간이 지나도 업데이트가 크게 없을만큼 본질을 담은 책.

I think this book is deceptive in its simplicity.

If common sense was actually common, then the lessons in this book would be quite basic. But, as we all know, it's more occasional or infrequent sense that web developers and designers need to build for and cater to.

My only nitpicks are the examples seemed outdated and the chapter on mobile usability a bit sparse.

4 stars