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This book isn't at all what I thought it would be. I was hoping it would be a sort of self help book to pare down my overthinking. It wasn't great for that purpose, but it was great in other ways. One of the things I love most about Malcom Gladwell is that he looks at practical solutions to long standing problems rather than trying to blame them on a person or a group of people. Here he looks at how experts in a subject can often make excellent unconscious decisions but even those experts can also be affected by bias, especially in adrenaline producing situations. There's a lot more too it, but as always he doesn't aim to make you mad at anyone, but rather to make you think about solutions. He has some great ideas here, but sadly it's been 16 years since he wrote this and no one has tried them.